Shipping policy
SHIPPING POLICY
Processing Time
All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or holidays.
Shipping Time
Estimated delivery time is 5–12 business days, depending on your location.
Please note that delivery times are estimates and may vary due to factors outside our control, such as shipping carrier delays, customs processing, or high demand periods.
Shipping Costs
We offer free shipping on all orders.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email. Please allow a few days for tracking information to update.
Delays
In rare cases, shipments may be delayed due to unforeseen circumstances such as weather conditions, customs delays, or carrier issues. We are not responsible for these delays but will do our best to assist you.
Incorrect Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Lost or Stolen Packages
We are not responsible for lost or stolen packages once they have been marked as delivered by the carrier. If you experience an issue, please contact the shipping carrier directly.
Contact
If you have any questions about your order or shipping, please contact us at:
support@geteasezo.com